Refund policy

At Kaliora, every piece is crafted with care and inspected before it reaches you. We want you to love what you receive.

Returns We accept returns within 10 days of delivery, provided the item is:

• Unused and unworn
• In its original condition and packaging
• Accompanied by proof of purchase

Items that show signs of wear, damage caused after delivery, or are missing original packaging will not be eligible for return.

Damaged or Defective Items If you receive a damaged or defective product, please notify us within 3 days of delivery at [saurabh.brahmbhatt21@gmail.com or +91 9714713112 . Include your order number and clear photographs of the damage. We will arrange a replacement or full refund promptly.

Non-Returnable Items

• Items purchased during sale or promotional events
• Customised or personalised jewellery

How to Initiate a Return Contact us at [your email] with your order number and reason for return. Once approved, ship the item back to us. Return shipping costs are borne by the customer unless the item is damaged or defective.

Refunds Approved refunds will be processed within 7 business days to your original payment method.